Refund & Cancellation Policy

Last updated: July 2026

At Sarvakart, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

1. Cancellations

Orders can be cancelled within 24 hours of placing them, provided they have not yet been shipped. To cancel an order, please contact us immediately via our Contact Us page with your order number.

Once an order has been dispatched, it cannot be cancelled. In such cases, you may initiate a return after receiving the product.

2. Returns

We accept returns within 5 days of delivery, subject to the following conditions:

• The product must be unused, unopened, and in its original packaging.
• The product must not be damaged due to misuse or negligence.
• Proof of purchase (order confirmation or invoice) must be provided.

To initiate a return, please contact us via our Contact Us page with your order number and reason for return. Our team will guide you through the process.

3. Non-Returnable Items

The following items are not eligible for return:

• Products that have been opened or used
• Products damaged due to customer misuse
• Items purchased during clearance or final sale

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Prepaid orders: Refunds will be processed to the original payment method within 5–7 business days of return approval.
• COD orders: Refunds will be issued via bank transfer or UPI. Please provide your bank account details or UPI ID when contacting us.

Shipping charges are non-refundable unless the return is due to a defective or incorrect product.

5. Damaged or Defective Products

If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

6. Contact Us

For any return or refund queries, please reach out via our Contact Us page.